Review for Independent Power Systems (IPS)


Chris B
Arvada, CO

Great initial, amazing equipment, difficulty after

11/12/2020

Office location: Boulder, CO 80304

1.00

I am due for an install in less than a week and have zero confirmation on if it is proceeding or the materials I have paid for are in their possession. 7.2 kW system in Arvada, CO. Scheduled mid August, and the initial quote and engineering was awesome. My project manager reaches out every two weeks supposidly by policy, but I have had multiple delays due to items needed from the homeowner and nobody has told me. The end result is I am left chasing down information so that my install can proceed. If you want to chase and manage your own install and pay someone to supposidly do the same thing them this is your company. I still like their equipment and how they designed my system but do not have a warm fuzzy on when it will progress to a live system. Will update if things change.



What type of installation was this?
Residential Electric

What year was your system installed?
2020

What is your property's zip code?
80003

What is the size of the system installed?
7.2kW

Please tell us more

Sales Process

4.00

Quality of Advice

4.00

On Schedule

1.00

Price Charged as Quoted

4.00

Quality of Products Used

3.00

Quality of Installation

1.00

Professionalism and Courtesy

1.00

After Sales Support

4.00


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