Review for Tiger Solar (formerly Altenergy Incorporated)

Office location: 1132 E. Market Street Bay 5, Charlottesville VA, 22902

07/24/2020
Peter Gray Charlottesville, VA

First class outfit

We had several solar companies come to provide estimates and from the first interaction it was clear that AltEnergy was far more knowledgeable and interested in actually figuring out the right system for our house. The guys from other outfits who came to bid were salespeople without much experience ("let me check that and get back to you") but the AltEnergy guys knew the technology inside and out. Example: We wanted to run the conduit from roof to basement inside a wall that we were renovating at the time, and one competitor salesperson told me it would be fine to run it through plastic conduit (he even "checked with his manager"). AltEnergy are technical guys. They showed up and explained that it was code to put this through a metal conduit (hundreds of volts... of COURSE you want it through a metal conduit so nobody accidentally kills themselves some day in the future mounting a picture and drilling through a plastic pipe). From that day onwards they have been incredibly professional, knowledgeable, and skillful in everything they have done. It's rare to find a company where everyone genuinely cares and are really nice people, but that's been my experience with everyone I met there. We made far better decisions with their guidance along the way. System is up and running and we couldn't be happier. Strong recommendation - these guys are in a different category from the rest.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support