Review for Photon Brothers

Office location: 4921 N Elizabeth Street, Pueblo CO, 81008

Anonymous Penrose, CO

Very Frustrating

This company operates like a start-up company. The appointments are changed or they are hours late, and the paperwork is not filed correctly. The COO makes excuses and really has no idea what is going on with his employees. The owner is more concerned with his ratings than doing the project correctly. They sold me too many panels which should have been confirmed with paperwork that was never filed with the local utility company. An incentives were missed due to lack of paperwork on behalf of Photon Brothers. The project took five long months to complete due to mistakes. The installers were nice and did the best they could, but had to come back several times because of missed steps. The product might be great, but I would look for another company for your solar panel needs due to the lack or organization.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support