Review for Monolith Solar


Monolith Solar

3.82 based on 28 reviews


bowensa4
Clifton Park, NY

Amazing service a year later

08/06/2018

Office location: Rensselaer, NY 12144

5.00

I’ve had my system for almost a year and experienced a problem with the inverter not producing any power. I called the office number and got an after-hours person who quickly had the on-call tech, Danny Palmer, get in touch with me. He was amazing! He kept me informed of each step he attempted remotely and Monolith’s communications with the inverter’s manufacturer. I told him I bet he would have to come to my house to fix it and he responded that he was up to that challenge. Hours later it was fixed remotely. Communications were great. Customer service was great. Danny was awesome. I expected problems getting help since the system was bought and paid for and a year old already. I was very pleasantly wrong in my assumptions! Great job Danny Palmer!!



What type of installation was this?
Residential Electric

What year was your system installed?
2017

What is your property's zip code?
12065

What is the size of the system installed?
7.5

Please tell us more

Sales Process

5.00

Quality of Advice

5.00

On Schedule

5.00

Price Charged as Quoted

5.00

Quality of Products Used

5.00

Quality of Installation

5.00

Professionalism and Courtesy

5.00

After Sales Support

5.00


Would you recommend this installer to others?
Yes

How much do Solar Panels cost in your area

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