Review for Fire Mountain Solar LLC

10/01/2013
Anonymous

Good Solar, Did Not Listen Electrical

Fire Mountain Solar (five stars)<br />was a nice clean installation. The same could not be said for the electrical contractor they used. (one star)<br /><br />I am planning the installation of another inverter at a later time. I discussed my future plans with the contractor and we came to a solution which would create a minimum of modification of the installed system. <br /><br />But instead of keeping the new inverter as close to the existing sub-panel, he did not mount it using the minimal distance (1" suggested by manufacturer), used existing conduit which I told them I had installed for a specific separate purpose, ran wires through the sub-panel which makes the wiring of the sub-panel much more difficult, and placed a large conduit on the surface of the wall instead of under the surface as I had requested.<br /><br />As a result, when I add more equipment, I will have to totally move and rewire the equipment they installed.

Sales process
Price charged as quoted
On schedule
Installation quality

Fire Mountain Solar LLC reply 10/09/2013
Thank you for letting us know about your disappointment with the electrical portion of our installation. We regret that you were less than satisfied with any aspect of our work, and we will be in touch with you to discuss the issues and work to resolve them to your satisfaction.