Review for Western Solar

08/20/2013
Anonymous Mt. Vernon, WA

Flawless

I have wanted to go green for a long time. The "stars" aligned for this to happen recently while local, state and Fed incentives were still in place. The folks at Western Solar were great to work with and everything went exactly as they bid it up front. I liked that there were no surprises later and any questions I had before or after the sale were answered personally by the person I originally worked with. The only change from the plan was that they got my system installed and on-line 2-3 weeks faster than originally planned, which was great!<br />My particular situation didn't allow a south exposure installation due to reflection of panels to homes on the hill above me. We found this out when I borrowed one of the panels during the investigation phase, and went up to my neighbors to check out any impact. So using only the western exposure portion of my roof cut down the size of my system to 4.32 KW and extended the payback a bit, but this still allowed full payback in under 10 years. <br />Since installation, the system has performed flawlessly and there is no maintenance needed at all. I have stopped getting bills from the utility company for electricity, and am "banking" kilowatts to use during the winter. I even received my first rebate from WA State for power produced in the first couple months since it was "plugged in". <br />Western Solar helped make the paperwork very easy and took care of most of the details. I would recommend their services to anyone in the Puget Sound area. Special thanks to Josh Miller who I personally worked with through the process, and was always there for my questions and needs as a homeowner/purchaser of the system.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support