07/17/2013
Anonymous
Encinitas, CA
Our house has a spanish clay tile roof with cement boosters. I contacted several companies and they all suggested to remove tiles and install cheap shingles in the area where the solar system would be installed. Unique Solar were the only ones that offered to take up the existing tile and reinstall it with new underlayment and use the correct flashings for the stand-offs. All that at a better price then their competition. The work was completed quickly and I get more power out of the system then what they predicted. 1 month after the installation my inverter had a fault warning which turned out to be just that, a warning, but when I called them a technician was there within 1 hour, he checked things out and put me on the phone with the inverter manufacturer's technical support who assured me that everything was fine. Exceptional service that I can only recommend.