Office location: 801 Pressley Road Suite 100, Charlotte NC, 28217
01/04/2023
Gouri
Fort Mill, SC
They are a scam. They haven't completed our project in the last 2 years. They promised great things which never happened. After installing solar system, they didn't turn it on for 2 months, And only came to the site after we followed up, because everything was fine from their end. Even today, their app shows that it delivers a specific amount to the electric company but electric company only receives half of it. Nobody is able to answer this or clarify this or have no means or technicians/engineers who can help with the problem. Me and my husband are tired of writing hundreds of email and nobody replies back. I even called the CEO but he of course didn't care as he has got my money.
System size (kW): 14
System price: $43,800
Year installed: 2021
Price include the Federal Tax Credit or incentives: No
Renu Energy Solutions reply
01/05/2023
Hello Gouri, Thank you for sharing the experience with us, we are so sorry to hear things didn't go as planned, this is definitely not the Renu standard. Our service and operations team will be in contact with you as soon as possible if they haven't already, to see how we can help or resolve any issues.