Review for Semper Solaris

Office location: 1701 East Edinger Suite H1, Santa Ana CA, 92705

12/11/2022
OC CA Laguna Niguel, CA

Rookie Installation

Check out my yelp review. It’s being featured. The install process started with appt on Sept 13th 2022 and today on Dec 11th (Sun 7:30am) I have no power. They don’t have an emergency number to call to get my power restored and battery working so when I called them to get help on customer service line, I got a message “we are unable to take you call right now, leave a message” I also called corporate office, same thing. I update my yelp review documenting my experience with the company. My next step is to find out what agency I can file a formal Complaint with to get things fixed.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 12

System price: $14,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes