Review for Semper Solaris

Office location: 1805 John Towers Avenue, El Cajon CA, 92020

11/28/2022
Yuliya K San Diego, CA

Not trust worthy with inferior product

Besides unacceptable worst customer service ever with overpriced quotes, unprofessional conduct of sales reps coming over with hang over and alcohol breath with shaking hands barely listening to our requests with shaken after all night in the bar hands (Rob, salesman words not mine, mine is just an observation), there is NOTHING military grade service about Semper Solaris…and and I speak as a retired Navy veteran. I am speaking and trying to have upgraded service from them for over a year. Given false promises, fake advertisements for upgraded systems, there is nothing noble resembling military integrity and conduct about them. Executive assistant held me in limbo asking to take off my negative review on Google for almost 2 months meanwhile attracting customers with false advertising of IQ8 upgrade which is available to exciting customers (this came directly from the owner), and false promised service and to be delivered contract masking it with claimed being best solar company yet just simply attracting more and more customers deceitfully attracting new customers with faulty promises and products without a doing legitimate job with improper advertisement yet bound current customer with technically inaccurate and misleading warranty; didn’t even bother to call me when she promised. Everything about them is improper and way below Military integrity and ethics of work delivery and promise.. Look at Truspilot review, it is real evaluation of this company “2” stars. Run away before they will get you with a flow system on false pretense. I don’t do such a brutal negative wen comment for local companies, but Semper Solar sure deserve it. To conclude and wrap it up: Last conversation was to actually deny me a future project. Owner denied it on a fact I posted a legitimate, verified on current advertisement and my own experience honest reviewer. The Fact that false advertisement accusation was based on failling the delivery of IQ8 microinverters and battery systems,, which I temporarily suspended hoping they actually will delivery the promise. Just hear me out… they found me by fake warranty and upgrade is denied, AVOID this company at all costs. Veterans/military don’t treat each other like that, they correct the problem and move on, refusing service has to be legitimate. I don;’t believe it is even veteran own or founded, and all the Jets Co-founder can afford to fly on your honestly earned money will not be of all mistreatment, below optimal product and inferior product. Trustpilot has a true reflection of their performance or lack of it. (2 stars is noo much for their performance).

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 55

Year installed: 2021