Review for Semper Solaris

Office location: 964 Fifth Avenue Suite 510, San Diego CA, 92101

10/19/2022
J. Swanson Carlsbad, CA

Poor Customer Service

We have attempted to get service on our system for 2 months. DAILY calls went unanswered and not returned, until we advised we would take another avenue to solve our issue. A technician came out within 1 week. After assessing the problem he said we needed a new invertor. We were told we would receive a call in a 'day or two' to schedule the install. That was over 2 weeks ago! Once again, multiple calls, hours on hold and no return calls.

After sales support

System size (kW): 5

Year installed: 2015