Review for Lumina Solar

Office location: 3600 Commerce Drive Suite 601, Baltimore MD, 21227

10/18/2022
Sonia Agrawal Jessup, MD

We researched multiple solar companies and received estimates on solar panel installations. We found that Lumina Solar is neither the cheapest nor the most expensive. Its cost estimate sits somewhere in the middle but with higher cost comes better quality. For example, Lumina Solar uses micro inverters instead of solaredge, and better equipment that attaches the solar panels to the roof. We spoke with several other well known solar installation companies beside Lumina Solar and chose it for a variety of reasons. We were highly impressed with Andrew Cimino's presentation and knowledge as compared to solar consultants from other companies. He was very transparent and upfront. Most importantly, at no point in our interactions did he come off as a "pushy" salesperson. He provided all the information and gave us plenty of time before following up with us about our decision. We had several technical questions about the panels, inverters and the installation process. If he didn't have all the answers, he made sure to find those out after consulting with his technical team and provided detailed documents for us to review. Unlike other solar companies, Lumina Solar has an in-house installation crew which makes it responsible for any install related issues even several years after the installation. We have read plenty of online reviews from people complaining about installations done by third party installation crews hired by solar companies. Elayna Birch-Smith was very professional and performed a thorough pre-installation survey of the roof and the attic space to ensure a proper design of the solar panel system. We found Lumina Solar's installation crew experienced and adept in completing the task. They completed our installation in under 4 hours. Andrew kept us well informed about the process and steps from signing the contract to installation. Everything happened as per the schedule and plan. Pre-installation, Lumina Solar took care of all the permits and scheduling appointments with the electric company and the county inspectors. Post installation, Lumina Solar's team took care of all the paperwork required to receive the incentives. We are very happy with the install and service provided by Lumina Solar. Our system performance is excellent.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 8.1

Year installed: 2022