09/20/2022
Will not do business with them.
Littleton, CO
I hardly ever write bad reviews. I requested to talk to someone regarding Solar panels. I got an email from Julio Romo stating that he would meet with us at 5:30 PM. I sent him my electricity info to get started. I didn't hear back from him. I Sent a couple of emails the day of to make sure we were meeting no response. 5:30 came and went and no one showed up. So I called their customer service number to see if anyone could get in contact with him to Check on this meeting. They told me because I don't have an account they can't help me because They haven't assigned me a sales rep and I can't even talk to a manager without an account. I will not be doing business with them. Any company that is this bad off can't be trusted to take care of you when it really counts.
System size (kW): 1
Year installed: 2022
Palmetto Solar reply
09/23/2022
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are sorry to hear that standard was not met in your interaction with us.