Review for ADT Solar (formerly Sunpro Solar)

Office location: 2035 Royal Ln, Dallas TX, 75229

08/11/2022
Dissatisfaction guaranteed Rusk, TX

No customer support

Worst investment I have ever made, and that's bad when they made a movie called boiler room about my investments. ADT solar has zero customer service and no response to poor performance of their solar installation. My system doesn't make anywhere near the rated production rate and they don't care, because they already sold the loan off to a branch of their company. They got paid and I got ripped off. Don't use ADT solar, that's all I can say.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 3

Year installed: 2022

Dissatisfaction guaranteed reply 08/15/2022
Thank you for expressing your concerns with ADT Solar. Your feedback is a valuable source of information in improving our service to our customers. We would like to look into your project and make sure it is working as sold if you could please send your contact information to customersuccess@theprocompanies.com.