Review for American Sentry Solar

Office location: 221 Gateway Drive, Bel Air MD, 21014

08/09/2022
Mike D Glen Arm, MD

American Sentry Solar 5 STARS

Our search for solar began in January. We compared about a dozen companies from the internet and contacts made at the Maryland Home and Garden Show held in March. American Sentry Solar was our clearcut choice. There were a variety of reasons. Brad, our sales representative, was outstanding. Other major factors were the price, the complete warranty on all aspects of the equipment and maintenance, and the attention to details by them. American Sentry Solar is a local Maryland company, which became increasingly important after dealing with out of state companies. Most of them didn't have their own installers, nor local representatives, nor in some cases, people who could speak clear English. One Pennsylvania company would not present a written contract (only verbal). One company was charging extra for trenching for our field mount. Several companies did not have good ratings on consumer review sites (that was also really important for us). During the installation workers talked with great respect about the company president, Joe. Other impressive comments were about the quality of the company and working conditions. All conversations were positive. There were no negative comments made about coworkers nor the company – none. Galen and Casey kept us informed about their work schedule for us. Twice I asked questions about “could they”. On both occasions my concern was addressed respectfully…whatever the customer wanted. Casey actually went above and beyond to check out safety caps for the end of girders when I asked.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 20

Year installed: 2022