06/29/2022
GM
Palm Bay, FL
Worst use of my money. seems the panels only work if the grid power is on. without grid power no solar power. Well i got them in case of power outage. was told yes they will give you power in the day and if you install a backup battery it will carry you the rest of the day. Well if panel only work when grid is on the during a power outage you get nothing except the little bit in the battery. nothing after or at night and since panels only work with grid power what is the point. Get tesla Sunrun is useless
System size (kW): 8000
System price: $29,500
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes
Sunrun Inc. reply
06/30/2022
We're so sorry to hear this! We certainly don't want you to feel frustrated. Please send your address and an overview of your concerns to onlinereviews@sunrun.com, so that we can connect you with a Specialist that can help you. Thanks!