Review for Titan Solar Power

Office location: 525 West Baseline Road, Mesa AZ, 85210

06/17/2022
Lil Denver, CO

Faulty equipment and bad customer service

Solar panels were installed in December 2022. In May 2022, the system went down. The Inverter had gone down, and a new one was ordered. No communication. After many phone calls we discovered the inverter had been shipped on 6/9/2022. It was finally installed on 6/16/2022, but not after we called to inquire as to when it was going to be installed. The inverter had been at the warehouse for 7 days. Today 6/17/2022 the system went down again. There is no one to call because no one ever answers the phone, and they don't get back to you in a timely manner. Their customer service is something to be desired. I believe that we were sold faulty equipment. It hasn't lived up to all the hype. If you are thinking about solar find another company.

System size (kW): 5.92

Year installed: 2022