Review for NRG Clean Power

Office location: 7012 Owensmouth Avenue, Canoga Park CA, 91303

06/03/2022
Peter Walnut Creek, CA

Smooth process, friendly and professional installers

I quoted 10 different companies to get the best price. NRG Clean Power gave one of the best price (it was a tie between two companies). Throughout the process Kasey took care of my asks / needs - there were many rounds as I wanted to maximize the coverage of our upper roof. Unlike sales people at other companies, she listened to my needs and provided me very detailed information about anything I asked. Response times from county and fire dept was really long, and made the whole process running long. Most people I worked with from NRG was for pretty short time, as they had specific function (consultant, coordinator, project manager, etc) but Kasey was always present and responsive. Two things to call out: the initial plans were rejected by the Fire Dept - the designers did not include the needed setbacks. And during installation, a few panels had to be installed landscape instead of portrait as the roof measurements were not accurate. However, all these were solved without problems during the process. As the installation was just finished, I cannot speak about after sales support. Bottom line I am happy with how it went, and I do recommend NRG Clean Power and Kasey Decker.