Review for Freedom Solar Power

Office location: 4801 Freidrich Ln, Austin TX, 78744

05/15/2022
Max Killeen, TX

Dishonest and misleading

Dishonest, untruthful , and misleading. Five months after going solar, I'm still paying electricity bills that are double what I used to pay when I didn't have solar. In addition to the solar loan!!! And don't believe the garbage they tell you about solar tax credit. You will not get a dime even if you fully qualify for the tax credit! So your solar loan WILL go up after 17 months. Don't get the Powerwall! They will sell it to you by telling you that you'll have electricity during the next winter storm. The Powerwall powers you for about 8 hours or less! So if the storm lasts 2 days, you won't have any power. My best advice: stay away from this company. It's a scam!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10660

Year installed: 2022

Freedom Solar Power reply 05/18/2022
Hi Max, Thank you for reaching out. It is certainly never our intent to mislead anyone on how the tax credit works as it is such a vital part of going solar, regardless of which provider you choose. I have escalated this to our internal team so that we can work on making our communication clearer throughout our messaging. I have also spoken to our team and they confirmed that they will be reaching out to you soon to discuss further and see what we can do to make this right. If you need anything at all in the meantime please reach out to us at customersupport@freedomsolarpower.com - Yecenia