Review for Blue Raven Solar

Office location: 1403 North Research Way Building J, Orem UT, 84097

04/12/2022
Carlos Vazquez Sandy, UT

THE WORSE COMPANY EVER!!!

Where to start? September 27, 2021 sign and pay half of what would be a headache, Today April 12, 2022 the system finally seems to work, if 7 months seems little, my headache was not, a disaster customer service Communication with the client was a disaster, but they made sure that yesterday I received my last bill to pay them, I called by phone no less than 10 times to find out what was happening because nobody was able to tell me what was happening, they even told me that I'm sure it would be installed before the end of the year to be able to have the credit from the government (a lie), a total disappointment, the last person who attended me, (I don't remember his name) didn't even care about the frustration I had, I had to call directly to the electrician to solve the problem, which Watts company had already solved the problem 2 weeks before and Blue Raven still said that they had to solve the problem. A very bad experience and company itself. When I told them that the inspector from Sandy city had passed and told me that the system was failed, the person from Blue Raven asked me (yes, me) what the city had told me that it was failing when I had paid half of the installation (which are not a few dollars) for me to tell him what the problem was!!! The truth is that I am very disappointed in this company and never again, if possible, will do business with them. Hopefully the system never fails so I don't have to call them.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 3

Blue Raven Solar reply 04/14/2022
Hello Carlos, I'm so sorry to hear about your experience. I just tried to call you but must have missed you. I'd love to learn more about your experience and see how we can help. I'll be looking out for your response to my email. Thank you! -Maddy M. Blue Raven Solar