Office location: 2410 Wardlow Rd Suite 103, Corona CA, 92880
03/31/2022
Miguel Cornejo
Norwalk, CA
From the beginning this company was doing an awesome job, from the first time we had a zoom meeting. The sales rep Chris was honest and I was convinced I have found the right solar company. That was back in November then LG went out of business and solar panels and the updated my panels to the new Teslas. Customer service my project manager was keeping me informed every week. Until March 25 when I called that were to be there for final inspection and nobody showed up so I call my project manager and she told me the city had canceled and supposedly the city called them. At 7:00 AM to notify that they expect to call in sick. So I decided to call the city of Norwalk I’m pretty familiar with the city permits in building and they told me I never had a had an appointment for inspection but they were willing to do it on Monday. So I call back my project manager and then she told me that somebody HRA call me on the 23rd to notify that there was no appointment for today. Well that’s a lie because normally they will email me or call me and any changes I have no email no calls. I have put complain and Penny and today is March 30 and I still have not received a call from the company Sunlux. They got their money I guess this is what I’m expecting if I ever have issues with my solar panels. I have a lot of family members and friends they were really to go with this company but now they hear my frustration and they’re planning to go on a different direction
System size (kW): 13500