Review for Solar Tech Elec LLC

Office location: 1390 Gulf To Bay Blvd, Clearwater FL, 33755

12/07/2021
Kyle NAVARRE, FL

Absolute Nightmare

Been dealing with this company for over a year and a half to have our complete system installed and still haven't had our battery installed. While part of that can be blamed on the company that they ordered from, the complete lack of being forthcoming with information is completely unprofessional from Solar Tech. It was my mistake to trust Ross when he asked me to release the funds for the battery even though it had not been installed. There is a reason that finance companies ask you not to release funds unless all of the work has been completed. Will never make that mistake again. Your service with them will probably be much better if you are within the area of their office. I have been repeatedly told that I have to wait until their team is in my area for another install in order to complete a service call. After months of complaining about the amount of my electric bill, they installed CT clamps back in April to see the amount of energy being used, produced, imported and exported. They stopped working the day after they were installed and it took 8 months of constant badgering to get them to come out and fix it. My request kept being pushed back saying that they will do it when they install my battery instead of just fixing it. Literally the only good thing about this company are the actual installers. Every crew that has come has been amazing. If only the management was as well. One final note. They offer their customers a gift card if they go to various websites and leave 5 star reviews so another thing to keep in mind while reading them. TLDR: Skip them and go with someone else. You will be glad you did.