Review for Yes Solar Solutions

09/24/2021
Derek V Rolesville, NC

Educate then Sell! Works with me every time!

I met with three solar vendors. Sadly, I somehow knew more than one of them when it came to the current laws in place and how long they would be valid and apply to my situation. The second took wild stabs at trying to explain how the government tax credits work - I walked away more confused. The third, Yes Solar Solutions, went through the normal elevator speeches but as they finished their opening statement they didn't make that "we'll lets see what we're gonna put on your roof" transition. The associate stopped and asked how many questions that generated and then proceeded to listen to the questions I had. I wasn't cut off and I wasn't given cookie cutter replies. You know those replies that are based on keywords a sales person picks out of your question! Needless to say, the sales person was very patient with all the angles of questioning I come from. Every answer came without hesitation, with confidence and with accuracy. There were questions that I didn't know to ask or that I later had after everything was installed. That is where it got better. I took all the things I felt could have been done better or more from an ignorant homeowner's perceptive and offered the company the constructive criticism. Not only did they accept it and even acknowledge it, it didn't take too long to see it actually being put to use. I couldn't have asked for better before, during, or after support. The only thing that I can't say I am thrilled about is the loan company, BlueWave, they use (at least when my project was installed). I'm not a fan of that company's systems and administration but that is not at all a reflection of Yes Solar Solutions. The system installed on my house is awesome, flawless. And I LOVE the way it looks: https://www.youtube.com/watch?v=abYV9WXEWvQ&t=2s