Review for Semper Solaris

Office location: 177 N. First St., Fresno CA, 93702

06/27/2021
Charge Ups Incoming Clovis, CA

Charge ups

The contract was signed for close to $55k for roof and solar. Then someone comes to do the site plan. A couple weeks later her comes the request for increase charges of nearly $5k. There were a handful of things to justify the charges... osb, fascia replacement, flat roof for the patio, expense of removing/ disposing of the tile. Interestingly enough, all of these things were discussed before the initial contact was ever written. My existing roof was tile... didn't change. Skip sheeting... didn't change. I was very clear that the roof would need complete replacement (sheathing and all), including the flat roof on the patio... nothing new, nothing changed. When asked why the $5k difference, i was told the predominant issue was the expense to dispose of the tile. Apparently tile gets heavier after you sign a contract. Who knew

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support