Office location: 2180 5th Avenue Unit #1, Ronkonkoma NY, 11779
05/24/2021
Balu
New Hyde Park, NY
My solar system was installed by Trinity in 2015 on my 20 year old roof with 3 layers of shingles and damaged the roof in the process. The system stopped working in June 2019 and till now (May 24th 2021) it is not repaired. I've been fighting with Trinity and Sunnova over the repairs for years. Finally I gave up. Recently the North Hempstead Town office called and told me that there is a work permit opened by Trinity Solar and need to be closed. Ever since I am trying to reach Trinity again and they don’t have an answer. Don’t know what to do now. So please be very careful if you are planning to use them. Worst company and customer service ever. I would not recommend them to anyone! No one in the company care about the customer once Trinity gets the money.