Review for Venture Solar

Office location: 2 Kane Industrial Drive, Hudson MA, 01749

04/08/2021
Matt Tewksbury, MA

Absolutely would not recommend

I signed the documents for my solar panels in July. The installation was to include a new roof. I repeatedly contacted Venture for updates on when the roof would be installed over the next several months, as the current roof was in need of repairs. I was consistently told that they were working on obtaining the roofing permit. Venture did not get the roofing permit until the end of December. I had to pay for separate repairs in the meantime. The roof was installed in early January, and the panels a few weeks later. In order to obtain the building permit, reinforcement work was needed in the rafters in the attic. Venture has been out twice to perform the work since the panel installation, and still has not done the reinforcement work correctly. The Building Inspector has rejected the work both times. I am now being billed for the panels, but do not have a functioning system. In addition, I was told by the salesperson that Venture does not subcontract their work. However, I have repeatedly been contacted by someone from Skyline Solar to schedule work, saying they are "helping out" with the installation. I would absolutely not recommend this company to anyone. This whole process has been a time consuming nightmare.