02/12/2021
Laurie
Franklin, TN
I've had my Shine Solar system operational for 10 days now, and am very pleased with the company. Every person that I've dealt with in the company, from Sales to Concierge, has been very pleasant to work with. Any issue that came up, was promptly addressed and resolved. No project of this complexity can be expected to be problem-free in completion, so company reaction is very important, in my opinion. I live in Middle Tennessee, where solar is just getting started good. I have been planning on getting solar for thirty years, to the extent that when I built my current house in 1994, I made sure that I had a large roof area facing directly south. I research a number of solar companies before settling on Shine Solar. They were able to give me what I wanted - to include battery back-up for outages - for a reasonable price. The installation itself went without a hitch, and was done over a three day period. When the inspector from the electric company came for the final inspection and new meter installation, he praised the neatness of the installation. A big plus that I recently discovered is that when a Storm Warning is issued for my area, the system automatically switches to fill the batteries to 100% before using the produced wattage. When the Alert is canceled, it reverts to normal status.