Review for Longhorn Solar, Inc.

02/03/2021
Tony F San Antonio, TX

Happy so far

So, when I decided to install solar for my home in San Antonio, I did some research and contacted about 10 different companies. All were recommended by CPS, the local energy company; all had very nice ratings. I considered one that offered panels made locally, because I wanted to shop local, but then discovered a shaky financial past. The others offered similar panels, and competitive prices. I discarded a company because their rep showed up at my house and didn't bring a mask. We met in the garage with the door rolled up (very warm in June). I downgraded another company whose rep crunched some numbers, then suggested I double the panels his formulas recommended. I went with Longhorn because their proposal was relatively easy to understand; we chatted via Zoom, and their rep sent me his presentation (only company that did that). This made it easier for me to review what was offered, to analyze the numbers. I really appreciated the Zoom meeting, as I am immuno compromised. Finally, the deal closer was the production guarantee. They calculated what the panels should produce in a year, and guaranteed to reimburse me if energy production didn't meet their proposal. The only "gotcha" was in activating the system. After a couple of weeks, I asked when the system would be initialized. I was told they were waiting for the city to schedule an inspection. A week later, I tried again, with the same response. So I called the city and explained my situation; they scheduled the inspection for the next afternoon. Can't figure why this happened, as the final payment was due when the city approved the system. But, the city came, blessed the panels, and I've been saving on electricity ever since.If you're looking for solar, these guys are worth a good look.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support