Review for Cross Atlantic Solar

11/14/2020
Rene pernas miami, FL

Professional, Fantastic

These guys really set the bar high. The company that installed my panels left me high and dry after the install. The system wasn’t working, the panels were wrong, and I had roof leaks. I was referred to Cross Atlantic Solar by a family friend and from the start I felt comfortable. I called and left a message asking for a quote for repairs, the owner Mark called me within a day to let me know he received the message and that I would be contacted that same day to set an appointment. Sure enough 2 hours later I was called by a technician to set it up. They came out on a Saturday that same week, inspected everything and sent me a quote by the following Wednesday. They found that the parts were covered under warranty and I just had to pay for the labor. Within a month they let me know that the new part had arrived, I was able to get an appointment with them within a week and they came out and did the repairs on a Saturday morning. The technician Wesley, that assisted me was very professional, respectful, and most of all on time. I highly recommend this company and will send anyone asking about solar installations their way.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support