Review for Universal Solar System

Office location: 305 West Spring Creek Pkwy #100B, Plano TX, 75023

09/28/2020
Prabhakar Kota Coppell, TX

Look for hidden costs

This has been a lose-lose for me right from day one. The sales person showed me wrong math to lure me into the contract and they immediately take $1000 as deposit. When I figured out that this was not a good deal, Hemal would not let me out of the contract and he wanted to keep the $1000 for their "expenses". They said all the costs working with the city were covered but when the city found an issue on an inspection, I am being asked to pay for that expense due to a "clause" in the contract. If you don't understand any of the Solar process, DO NOT get into it and definitely not with Universal Solar.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support