Review for Sunrun Inc.

Office location: 12650 Brookprinter Way, Poway CA, 92064

08/25/2020
VERY UNHAPPY CUSTOMER San Diego, CA

ZACK BERING IS A SHADY LIAR

I WAS CONTACTED BY THIS CLOWN VIA PHONE AND IN PERSON WITH HIS SHADY SUPERVISOR. I HAD THEIR SOLAR PANELS ON MY ROOF BEFORE AND I WAS NOT IMPRESSED ON ANY SAVINGS AS THEIR RATES SKY ROCKET IN THE SUMMER. I WAS TOLD I NEED ADDITIONAL SOLAR PANELS TO OFFSET MY SDG&E BILL. I AM NOW GETTING 2 SOLAR BILLS AS THEY INSTALLED A NEW BOX FOR THE ADDITIONAL PANELS. I ASKED ZACK, SALES REP, POINT BLANK ABOUT THIS PRIOR AND HE LIED TO ME REGARDING ADDITIONAL BILLING. MY SDG&E BILL PRIOR TO ANY SOLAR PANELS IN THE SUMMER WITH THE GAS BILL RAN APPROXIMATELY $100. I HAVE NO AIR CONDITIONING OR DISH WASHER TO RUN UP MY ELECTRIC BILL, NOW WITH SOLAR PANELS I AM NOW PAYING TWO BILLS TOTALING ALMOST $200 FOR ELECTRIC ALONE. I NOW HAVE AN ADDITIONAL BILL AND PAY MORE FOR ELECTRIC. THIS IS FRAUD WHERE IS THE SAVINGS! I WAS BETTER OFF WITH SDG&E ALONE. THIS REP IS A LIAR AND IS SHADY AND THIS COMPANY ONLY CARES ABOUT A COMMISSION CHECK AND SALES. WHEN VIVINT SOLAR KNOCKS ON YOUR DOOR RUN LIKE HELL!!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support