Review for Arizona Solar Concepts (Out of Business)

07/12/2020
Tom Murphy

Too long for service

We have 20 solar panels. Only 10 are producing electricity. I called to have a service person to come out and repair the problem. The waiting time for the service person is over 2 weeks. My solar system is approximately 6 months old. Waiting for over 2 weeks for a service person is unacceptable. Tom Murphy.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Arizona Solar Concepts (Out of Business) reply 07/13/2020
Hello Tom,<br /><br />We do apologize for the time constraint and that we are currently short-staffed with service technicians due to Covid-19. Last week, we got the news that one of our Service tech has had indirect exposure to Covid-19 and we’re awaiting test results. Please call us @ 480-446-3600 if you have any questions or concerns.

Arizona Solar Concepts (Out of Business) reply 07/13/2020
Hello Tom,<br /><br />We do apologize for the time constraint and that we are currently short-staffed with service technicians due to Covid-19. Last week, we got the news that one of our Service tech has had indirect exposure to Covid-19 and we’re awaiting test results. Please call us @ 480-446-3600 if you have any questions or concerns.

Arizona Solar Concepts (Out of Business) reply 07/13/2020
We are being overly cautious at this time.