05/19/2020
SunPower no after sales support
Buckeye , AZ
Agree with the 1 star reviews. Once you purchase you’re on your own. The app doesn’t work so you can’t even determine the ROI. There is a big orange banner and the input says “awaiting data”. Called and emailed several times and finally got a reply. Customer service actually told me If the app isn’t working I can go stand in the 115 degree Phoenix heat and write down the numbers each day.
SunPower reply
06/25/2020
Hello, We are sorry to hear about your recent experience. We would like to see how we can help. At your earliest convenience please send a direct message with your contact information. We will review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.