03/28/2020
Doodguy
Solar edge inverters were recommended by my installer solar bear. I had my install completed in early February and my app updates with results sometime within 48 hours. Working with solar edge support, they say it is due to poor signal quality, the only thing they can do is install stronger antennas. I said ok install stronger antennas. They cant find the part number apparently. My next door neighbor 20 feet away was installed last week and their monitoring works perfectly. I continue to plead every 2 to 3 days for solar edge to give me a system that works 100 percent since I paid 100 percent of my bill. Not feeling hopeful they will fix it at this point.