Review for NM Solar Group (Out of Business)

Office location: 1408 Black Street, Alamogordo NM, 88310

03/08/2020
Steve Reason Alamogordo , NM

Tired of delays!

We signed on December 23 2019, today March 8th we still await interconnection! When we signed we were told to expect install end of January and be up and running middle of February. We were installed the 2nd Monday of January and was excited about the fast progress! Since then, we have had a ready to work, Solar Panel system sitting idle on our roof! NMSolar says fault is with PNM, PNM blames NMSolar. I blame bureaucracy of a messed up approval and permitting system! You can permit and build a small home in this time frame! If not for the damage it would leave on my roof and holes in the wall I would have system removed! Frustrated with waiting!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support