Office location: 323 W Cherry St, North Liberty IA, 52317
01/08/2020
Randall and Lisa Rolph
Moxie is not what you think. They will take your money and leave you with a system that doesn't work. Having spent just under $20,000.00 for an 18 panel system I was left with only 9 panels working. All our attempts to have Moxie come out and correct the problem has been met with excuses, misrepresentations, and more excuses. What we have is a non-functioning solar system and refusal by Moxie to correct the problem or to refund the portion of the system that does not work. This problem which was recognized in November 2019 continues today, January 2020 with no relief in sight. Has was related to my wife, Moxie is not concerned with service has all their resources are directed to installing sold systems. Further, Moxie in North Liberty has only 2 female service personnel responsible for putting installed systems on line and servicing their warranties. When Moxie told us their systems are serviced and warranted for 25 years, we had no idea they meant it would take 25 years to address issues.