Review for PEP Solar

06/18/2010
Mr. Ken and Joyce Eiler

The problems were APS related primarily. The reservation # and the original contract was for 12KW. Cost was $ 13,000 Then APS said that I could only qualify for 5-7KW. I am a snowbird I was trying to plan for full time in AZ. We were allowed 8KW The First Time for $ 8,900. I talked to APS and They said They would never do that. They did! Within 1 week, I reversed APS and a Second contract appears to be started for 4KW more at $ 7,000. Total Cost of $ 15,900 for 12KW. This is because of the additional labor and equip because it now became a 2 part job. Increase of $ 2,900. Last 4KW just starting. 1st 8KW very good.<br />The only problems encountered were about 4-5 months delay by APS.

Sales process
Price charged as quoted
On schedule
After sales support