Office location: 201 Cole Street, Austin TX, 78737
03/12/2019
Aaron
Austin, TX
They changed their prices multiple times, charged me for an 8.8mw system and delivered 6.6mw. Took dozens of communications to get basic work done. Their 'done' didn't even include a working system. Didn't even check to make sure the system was delivering data before saying they were done. EVERYTHING was a fight with them. Entire system was installed in the wrong part of the roof. Don't do business with these folks. They said they'd put in the paperwork for rebates, they didn't, had to resubmit and work with the City/State myself. Countless of hours of work and watching them for them to still not do the basic job I paid for.
NATiVE Solar reply
03/22/2019
There appears to be some confusion based on your feedback. What you were sold was a 8.7kw system. What you received is a 9.6kw system at no additional charge. There is no paperwork filed for solar with the state (in TX) and we filed all local permits and rebate applications with the city utility on your behalf. You must be a registered contractor to do this. Your system was inspected and turned on per city requirements and our normal process.