Office location: 717-17th St, Denver CO, 80202
03/05/2019
Windsor in the dark
Very poor service. I have had no solar production for 2 months. I have called and emailed repeatedly. I even texted the repairman with no response. They are supposedly ordering a new solar panel. For the largest solar panel company in the U.S. they sure don't have much inventory. Stay away. Go with someone else. They say oh if you don't meet your solar production them we will give you a credit. That credit is in no way reasonable compensation for the lost production and thus the lost crediy on my electricity bill. Again don't use Sunrun!!!
Sunrun Inc. reply
03/11/2019
Hello, We are not happy to hear about your experience. We want to turn your experience around because we care that your issues are addressed. Please call Customer Care so we can further investigate what we can do to assist.