Review for Tesla Energy

03/04/2019
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Avoid At All Costs

Avoid having solar installed by Tesla at all costs or you will likely regret it for years to come. They installed panels that left our roof leaking within the first six months and left our home with a huge mold problem. We've had to call in our house insurance, who found Tesla liable, paid out a claim almost a month ago for us to get the roof fixed, and I still can't get anyone from Tesla to schedule the removal of our panels (which they are charging us a whopping $4000 to do!). Everytime you call customer service, expect a 20 minute wait before getting through. Then everything is met with, "we can't handle that - someone will contact in the next 48 hours." Then nobody contacts us. These folks are shady and slimy and have zero interest in taking care of their customers.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support