Review for Blue Raven Solar

Office location: 5319 SW Westgate Drive Suite 162, Portland OR, 97221

02/23/2019
Anonymous Albany, OR

Still pending completion.

The installers said the electricians would be here the next day. They came a day late due to availability of some parts. Nobody told me until they showed. I haven't heard from anyone about the smart meter installation. So waiting for that to activate system. I don't know the quality of the products used. I don't know enough to make that determination. Same with the installation quality, as this is my first experience with solar. Other than this survey, i haven't heard from anyone Post sales. The inspector came as expected. Also, the installers gave me a new thermostat but didn't install it because they didn't know how to wire it with a heat pump involved. It wasn't brought up with the electricians, as that wasn't their targeted purpose and didn't come to mind. The installers themselves where courteous and professional. No complaints there. As were the electricians.

Sales process
On schedule

Blue Raven Solar reply 02/25/2019
Thank you very much for your review! We appreciate your patience with the electrical work. I'm happy to see that on the 22nd your system passed the electrical inspection. Our installation operations team is in contact with a 3rd party to install your new thermostat. You should be expecting a scheduling call from them soon! As your solar project wraps up, please let us know if there's anything additional that we can do to help. Thank you for your business!