Review for Lumina Solar

02/17/2019
Anonymous Beltsville, MD

Very pleased with effortless process

We talked to four companies ranging from small/local (Lumina), a medium/local company and two very large/national firms. We ultimately chose Lumina because (1) they had local experience and were knowledgable of local reimbursements and energy grants, (2) provided a detailed assessment of needs/system design with quote, (3) did not require that we sit through a high-pressure timeshare-style sales pitch, and (4) we weren't expected to sign any contracts or start the process before we were given a quote and shown the proposed system design. Most importantly, they also had the best offer of the four. We signed the contract end of November 2018, the system was installed January 2019, and we received permission to operate February 2019. Even in the middle of winter, we're generating electricity and are very excited for the summer months! Lumina made the entire process effortless. The installation crew was very professional and polite. There was some damage to the drywall and molding around the electrical panel, which was somewhat expected, but they sent someone to restore it to original (or better) condition. Zac@Lumina was very responsive to our constant stream of questions, and made sure we had applied for all the clean energy grants/tax credits available to use. All the information we received from Lumina was consistent and realistic. We're very pleased with Lumina, and would wholeheartedly recommend to others in Maryland.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support