Office location: 225 Bush St. #1400, San Francisco CA, 94104
01/23/2019
Anonymous
Do not ever lease a system from this company. We were pressured by the salesman who boldly lied straight to our face about the cost, kilowatts, lease length ,how to break the lease, etc, etc. All lies we are now stuck with a system that costs just as much as our local electricity provider. We are trying to purchase the system at "Their Fair Market Value" Its overpriced BS, I could purchase a brand new system for the price they are trying to charge me for a 7 year old one. If you want a solar system just purchase one outright. As for the installation it does look professional that is the only positive.I could only hope that the salesman gets a severe case of IBS!!!!
Sunrun Inc. reply
02/15/2019
Hello, thank you for your communication. We understand your frustration with the sales representative and that you feel you were lied to. We are certainly disappointed to hear of your dissatisfaction with Sunrun. We would love the opportunity to turn your experience around. We would like to go over the purchasing benefits. Feel free to contact us by calling 1(8555)-478-6786.