Office location: 7012 Owensmouth Avenue, Canoga Park CA, 91303
01/17/2019
Anonymous
San Diego, CA
I recently had a 10.8kW solar panel installed on my house by NRG Clean Power. While everyone at the company, from sales to installation and post-installation walk-through was great, the 'ace' of the team clearly has been Tiffany Swisa. She not only is warm and friendly, making the necessary communication enjoyable and stress-free, but she has a fantastic grasp of the entire series of steps involved. She, therefore, is able to stay on top of all the steps and coordinate the different activities beginning with the initial site visit, to the engineer's projections, the approvals required, the installer's schedules, the city inspection and the final walk-through. If not for Tiffany, all of this might seem daunting to anyone who has never done it before, but she makes it all occur effortlessly and on time. Even more impressive, she somehow seems to make herself available if any uncertainties occur and is always ready and able to answer any questions that might arise. In this day and age of automation and 'impersonal customer service', having Tiffany available to answer questions, coordinate activities and assure things continue to run smoothly and on-schedule proved to be an unexpected and welcomed advantage to selecting NRG to install our panels. I recommend NRG, and Tiffany, with the greatest enthusiasm and confidence possible.