01/17/2019
Anonymous
Met with Dave Gersz at my home to learn about SunPower Panels. no pressure, just facts and how it would all progress should i move forward with Stellar Solar. of course after he left, i went down my own rabbit hole of internet research which only confirmed what he told me earlier in the day. Dave was there every step of the way, (before and after signing the contract) checking in and answering any questions i had. the install team: everyone was professional and friendly. it was obvious that aesthetics and the quality of the install were important to them...i particularly appreciated having the crew respect my home and have a sense of responsibility to get it right. we've been nonstop at this house since we moved in so i've been dealing with plenty of contractors, tradesmen etc, and these guys have been top notch...and quite frankly a breath of fresh air. once the panels were up, they scheduled the inspection and even though they told me it could be up to a week for SDGE to give us our Permission to Operate green light, i got mine the day after the inspection. everything was handled by them and i just had to field emails or phone calls to set up times i would be home, which was simple because i work from home. the onsite tech walked me through how to login/use the monitoring app and how to flip the breakers on once we received PTO. seamless, professional and simple. <br /><br />there's a lot of solar installers out there, which, if you're reading this review, you know. Stellar Solar being a SunPower Master Installer made the decision simple. i suppose it's a personal decision whether you want SunPower or Panasonic or LG or whatever panels. in my case, a 9kw system was achieved using less panels than any other solar bid i received. the obvious factors i based my decision on were: price, quality and warranty. efficiency was sort of important to me, but not a limiting factor. a 9kw system will produce the target numbers regardless if it's 26 panels or 30 that gets you there. quality and especially their warranty, easily brought SunPower to the top...which unfortunately also puts their price point into the 'premium' category. if you've come this far, my final suggestions is to really look into the specifics of the warranties on your bids: who will be answering the phone on the other end, and who will be responsible for fixing any issues you have with your system.