Review for Tesla Energy

Office location: 2709 Academy Way, Suite 300, Sacramento CA, 95815

01/15/2019
Anonymous Elk Grove , CA

Disappointed customer

We leased from Solar city in 2014. We were told that this would save us money. We were also told that there was no money upfront required and if we sold the property...the new homeowners would just take over. We were not told that they would not have the choice to say no to the solar and that we would be held liable. We were duped by a high pressure sales lady who shaded the truth. At the end of the day,we take ownership of this mistake that is now impossible to get out of. If you are considering a lease with Solar city, I would highly recommend making sure you FULLY understand what they are getting you into. If I can ever get out of this deal...I will never get involved again. I hope someone from Tesla/Solar city see's this review. It has not saved us money, it just added a second energy bill. I read a comment that stated that only unhappy customers make comments. While this may be true...it may be warranted to look into why so many customers are unhappy. Really assess what is happening and why customers experience what they do. If you investigate, you may find a common thread.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support