Review for Solar Energy World

01/02/2019
Anonymous

Meh

There was nothing exceptional with the service or installation. They had initially erected the ground array, which looked nice, but were required to lower it per county inspector, resulting in a sloppy looking ground array. I had to complain about their workmanship - the installer attempted to use duck tape on a beam endcap. I didn't pay 60k for duck tape. They remediated the duck tape. Then the ceiling in the master bed room began leaking. After tearing the ceiling apart to find the source of the leak, I found excess holes we're drilled near the roof array mount that weren't patched. They remediated the roof leak.<br /><br />The solar monitoring app seemed to take forever to update. Turns out they default to using the GSM module in the inverters which only send data every four hours. Why would a paying customer wait 4 hours to see what the hell the system is producing? After some research, running Ethernet cables from my network switch to the inverters resulted in updates every 15 minutes.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support