Review for SunPower

10/31/2018
Anonymous

Sun power Warranty Bogus

Our 27 panel system was installed in 2015.<br />Deeply regret that we did not know we would need to rely on our warranty within 3 years of install. We are now going nowhere, the system monitoring says 8-10 panels have error messages. Original installer doesn't pick up the phone, customer service is a nightmare- You decide if you want to take this type of risk with a fancy panel that has issues. And then when you need a REAL customer service to actually implement a site visit - solution, they "can't. " You decide.

SunPower reply 11/09/2018
Please email me your contact information: Kari.Hulac@SunPower.com so we can better assist you. I apologize for the issues with your system, and we'd love the opportunity to take care of this for you.