Review for TriSMART Solar

Office location: 2502 Freedom Dr Suite 120, San Antonio TX, 78217

10/23/2018
Anonymous

Shitty Service

Charlie Heaton was my sales rep and while I like Charlie as a person, I've been having issues with these panels since they were installed on my home. Installation was December 8, 2017. The panels didn't go active until the last week of March 2018. By May, the microinverters were tripping and I wasn't getting any production from the panels. Here it is October and the same crap is happening. Over the months I've noticed my bill being high but thought maybe because it was the summer. There's only two people living in my home and currently with the panels I'm paying more for my energy than I was without. This is absolutely ridiculous. What is my guarantee as a customer? Pay for something that doesn't work?!? Once the warranty wears off who will service these faulty panels. I'm pissed!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support