Review for SunPower by esaSolar

10/07/2018
Anonymous

8.32kw Sunpower system

I am an OUC customer and ESA Solar is the company that they have contracted with. The sales associate was on time, pleasant and very knowledgeable. The whole process from deciding on a system to installation was fantastic. ESA is very good at communicating with their customers and keeping them up to date on what is going on. Morgan in the office is fantastic. Received a weekly update on Fridays about the progress of the installation and what was going to happen next. Was kept informed every step of the way. There were a few communication missteps but overall it was great. The electrician was very pleasant and knowledgeable and did beautiful work. The installers were also great. They make sure everything that they do is esthetically pleasing from the conduit work to the solar panel alignment. Any and all questions were answered. My system was put online September 20th and has been working great since. Not one problem. Monitoring is great. My system is producing between 35 to 45 kWh per day depending on the cloud cover. Some days a little lower due to it being really cloudy. If I had to do this again I would again use ESA Solar for the installation again, no doubt. Was very pleased with the entire process.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support